Park City Center FAQs
GENERAL INFORMATION
Park City Center’s hours are Monday–Thursday: 11AM–7PM, Friday–Saturday: 10AM–8PM, and Sunday: 11AM–6PM.
Park City Center’s phone number is 717.393.3852.
Park City Center’s address is 142 Park City Center, Lancaster, PA 17601.
The nearest city to Park City Center is Lancaster City, which is less then five miles away.
Park City Center welcomes mall walkers. Doors open daily at 9AM, allowing walkers to enjoy the space before the mall’s official opening time, which varies by day.
You can find job openings for Park City Center by visiting www.parkcitycenter.com/en/jobs or emailing parkcityadmin@ggp.com.
Service animals are permitted at Park City Center; all dogs must be on a leash and well-behaved, but due to our K-9 patrol, we do not encourage patrons to bring their animals to the mall.
Backpacks are allowed at Park City Center but cannot be left unattended in any areas.
The smoking policy at Park City Center is that there is no smoking or vaping inside the mall, and smoking stations are located outside of mall entrances.
No, scavenger hunts are not allowed at Park City Center.
Yes, you can find information about area hotels and the surrounding area for Park City Center at https://www.discoverlancaster.com/.
Yes, you can find information about local attractions near Park City Center at https://www.discoverlancaster.com/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Park City Center are located in the Kohl’s wing, east shops, and the BT wing, as well as the food court.
The family restrooms at Park City Center are located in the Kohl’s wing, east shops, and food court.
The Baby Care lounges at Park City Center are located in each family restroom area.
Yes, there is a place dedicated to nursing at Park City Center; nursing rooms are located in the Kohl’s restrooms and in the Food Court.
The general seating areas at Park City Center are available in Center Court and down every wing.
SERVICES
Yes, Park City Center has a children’s play area located in the Food Court.
Yes, there are children’s activities at Park City Center; events such as this that are scheduled are listed under Events on the website.
Yes, there are designated drop off and pick up locations for rideshare at Park City Center; signs are located at the Kohl’s entrance and South Shoppes.
No, there is not a movie theater at Park City Center.
No, there is not a farmers market at Park City Center.
No, there is not a dog park at Park City Center.
No, there is not a carousel at Park City Center.
No, there are no electric scooters at Park City Center.
Yes, there are massage chairs at Park City Center located in the East and Fountain Shoppes as well as the Round 1, Boscov’s, and Raymour & Flanigan Wing.
Yes, gift wrapping services are available at Park City Center from Black Friday through Christmas Eve, when the UDS Foundation has a gift wrap booth in the Round 1 Wing.
No, curbside pickup is not available at Park City Center.
We do not have a specific location for taxi services at Park City Center, but they can pick up patrons at any one of our ten entrances.
The transportation schedules at Park City Center are available in the Mall Office which is in the Kohl’s Wing.
No, there are no shuttle services at Park City Center.
Yes, Park City Center offers jump starts; Security will provide this service, and you can contact them at 717.392.8434.
The lost vehicle protocol at Park City Center is to please contact Security at 717.392.8434 and they will assist you in locating your vehicle.
The towing protocol at Park City Center is that vehicles are not allowed to be left on property overnight, and we have towing signs posted around the parking lot.
No, Park City Center does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Park City Center.
STORES & DINING OPTIONS
Yes, there is outdoor dining at Park City Center; Qdoba has an outdoor seating area and is located next to JCPenney and White House Black Market in the Fountain Shoppes.
Yes, Park City Center has options for group dining as we have a food court area with a large amount of seating and a variety of eateries.
PARKING & VALET
Parking is free at Park City Center.
Yes, there is local parking at Park City Center in the parking lot.
No, valet parking is not available at Park City Center.
No, there are no electric car charging stations in the Park City Center parking lots.
No, there is no preferred family parking at Park City Center.
SECURITY
You can contact mall security at Park City Center by calling 717.392.8434; they are located in the Raymour & Flanigan Wing to the right of Famous Footwear.
The lost and found at Park City Center is handled by Security; they are located in the Raymour & Flanigan Wing or can be reached by calling 717.392.8434.
Yes, Park City Center offers safety escorts; the Security Office will provide one if requested by calling the office at 717.392.8434.
Yes, Park City Center offers police assistance; Security is able to call the Lancaster City Police Department as needed, so please call Security at 717.392.8434.
Yes, Park City Center offers medical assistance, as Security is able to assist with medical assistance or to call EMS when needed.
Yes, Park City Center has a K-9/gun sniffing program where our K-9 is trained to detect firearms and here to keep you safe; however, while the K-9 is cute to look at, stopping or petting the K-9 may distract them from patrol duties.
AMENITIES
Yes, non-motorized wheelchairs are available at Park City Center in the Kohl’s Wing and by calling Security at 717.392.8434.
Yes, single strollers are available to rent at Park City Center in the Kohl’s Wing.
The elevators at Park City Center are located on the first floor in the Food Court (which goes up to JCPenney Wing) and on the first floor in the Kohl’s Wing (which leads into the main area of the mall).
Yes, charging stations are available at Park City Center in the Fountain Shoppes, JCPenney Wing, and Food Court.
The ATMs at Park City Center are located in the South Shoppes, Food Court, and inside of Tobacco Palace in the Kohl’s Wing.
Yes, there is a UPS drop box at Park City Center outside of the Kohl’s Entrance.
Yes, bike racks are located at Park City Center outside of UFC Gym, Food Court, Qdoba, Security Loading Dock, Gaucho’s Way, and Round 1.
MALL FEEDBACK
Park City Center’s mall management office is located in the Kohl’s Wing.
You can submit feedback about Park City Center by emailing parkcityadmin@ggp.com.